Prior to the commencement of services by Marketing Your Brand, and upon acceptance of this quotation, an initial retainer fee is immediately due and payable according to the dispatched invoice. Each item listed is an ‘estimation only’ and may vary depending on progressive requirements of the project. Payment to Third Party Providers are not included in this invoice, and are the responsibility of The Client

All due care is given to complete projects as soon as possible (ASAP), however, timeframes are an estimate only and predominantly rely on client, contractors, staff and third party providers. Please be mindful that delays outside of the control of Marketing Your Brand, cannot be accounted for and may delay the process accordingly. Strict adherence to Marketing Your Brand requests will further expedite the estimated timeframe.

Project Payment Terms for projects quoted at under $2900AUD require full payment before your project will commence. Projects quoted at over $2900AUD will commence once an initial 50% deposit has been received. The final 50% is due once transfer of website/copyright ownership is ready to be placed into your account name. A reminder for the final invoice amount will be sent once your project is ready for ownership transfer.

Consulting Hours, your hours are discussed and scheduled via a phone or Zoom consult prior to commencement. All work that is conducted is done behind the scenes in a time efficient manner so that clients receive the best value from our allocated time. Any website, graphic design or copywriting services are conducted outside of our initial meeting and delivered once complete. Consulting hours do not guarantee project completion and may need to be extended based on complex or lengthy consults. Please note, consulting hours are available for Ad hoc services and have limitations of scope.

Retainer Services are generally capped at a discounted hourly rate for active clients only, and are not available to new or returning clients, unless otherwise agreed upon by Marketing Your BrandPrices for Project Services are subject to change without notice. Invoices for retainer services are sent prior to commencement monthly. If payment is not received within 14 days of invoice notice, cancellation, penalties, interest and fees will apply to the due amount. Please note interest is charged at a rate of 3-7% on overdue invoices - this is due to staffing costs, and borrowings, and is non-negotiable. Please note, Marketing Your Brand utilises the services of debt collection agencies if invoices have not been paid after 30 days of the invoice due date. 

The invoice/quotation provided is limited to the products and services listed in the working Google Drive document supplied within the invoice via URL link. Should additional instructions be received by Marketing Your Brand, you will receive a further quotation, as well as Terms and Conditions for such instructions. Please review them carefully. All original/working files remain the property of Marketing Your Brand and will not be released to the client until full payment is received.

The Client has full ownership of the work once all amounts outlined in invoices have been paid in full. Marketing Your Brand will hold a non-transferable, non-exclusive Creative License for the proposes of client promotion once ownership has been released. 

Marketing Your Brand sign a non-disclosure agreement, and do not share outbound information with third parties without your express written permission. Please maintain your copy, as we utilise generic NDA agreements, Marketing Your Brand are not required to maintain copies of each signed agreement.

All research and analysis is done in accordance with the Australian Consumer and Competition Commission (ACCC), our own privacy policy, laws and regulations. 

Marketing Your Brand reserve the right at any time to terminate, withdraw, modify or discontinue the Service (or any part or content thereof) without notice at any time.

Marketing Your Brand shall not be liable to The Client or to any Third-party Provider for any content, modification, price change, suspension or discontinuance of the Service.

Failure to meet Marketing Your Brand payment terms of the invoice may result in applied penalties, including but not limited to interest, late payment fees and other charges. Failure to pay invoices more than 14 days in arrears (of the specified due date) will result in project holds, cancellation or withdrawal. Documentation, files and project information may also be withheld until payment terms have been met. 

Marketing Your Brand is not liable to The Client or any Third-party Provider for any products or services rendered on behalf of the client. This includes but is not limited to modification, software failure, price change, suspension or discontinuance of the service. Grievances with or failure of service by Third-party providers (including applications or software used), are cordially directed to the Third-party and The Client

If false or misleading information is provided by The Client at any time, Marketing Your Brand reserve the right to terminate, modify or discontinue the Service (or any part or content thereof) without notice at any time.

Marketing Your Brand abides by The Australian Competition and Consumer Act 2010 (Cth). Please view more here.